Last updated: June 28, 2024
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from craftandpaw.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we also collect information about which pages or products you view, what websites or search terms referred you to the Site, and how you interact with it. We refer to this data as "Device Information."
We collect Device Information using the following technologies:
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Cookies – small data files placed on your device. They often include an anonymous unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.
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Log files – track actions occurring on the Site and collect data like your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels – electronic files used to track browsing behavior on the Site.
When you place or attempt to place an order through the Site, we collect information from you including your name, billing and shipping addresses, payment details (such as credit card numbers), email address, and phone number. This is referred to as "Order Information."
Together, “Personal Information” in this Privacy Policy refers to both Device Information and Order Information.
How We Use Your Personal Information
We use your Order Information to:
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Fulfill any orders (including processing payments, arranging shipping, and providing order confirmations/invoices);
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Communicate with you;
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Screen orders for fraud or risk;
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Provide personalized marketing and promotions (in line with the preferences you’ve shared with us).
We use Device Information to:
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Screen for potential fraud and security threats (especially your IP address);
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Improve and optimize our Site (e.g. by analyzing how customers interact with the website);
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Measure the effectiveness of our marketing campaigns.
Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our business and provide services. For example:
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Shopify powers our online store. Read how Shopify uses your data: https://www.shopify.com/legal/privacy
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Google Analytics helps us understand how visitors use our website. Read more at: https://www.google.com/policies/privacy/
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Opt-out of Google Analytics: https://tools.google.com/dlpage/gaoptout
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We may also share your Personal Information to comply with laws and regulations, respond to subpoenas or legal requests, or protect our rights.
Behavioral Advertising
We use your Personal Information to deliver targeted ads or marketing that may interest you. Learn more about how targeted advertising works at the Network Advertising Initiative.
You can opt-out of targeted ads through:
You may also opt out by visiting the Digital Advertising Alliance: http://optout.aboutads.info/
Do Not Track
Please note we do not alter our data collection or usage practices when we receive a Do Not Track signal from your browser.
Your Rights
European Residents
You have the right to access, correct, update, or delete any personal information we hold about you. To do so, please contact us using the details below.
We process your information to fulfill contracts (like orders) or pursue legitimate business interests. Note that your information will be transferred outside of Europe, including to Canada and the United States.
California Residents
You have the right to request that we do not sell your Personal Information. Once you opt out, we will not sell your data unless you give explicit permission, and we won’t ask again for 12 months.
To submit a California Consumer Privacy Act (CCPA) opt-out request, email: privacy@craftandpaw.com
Data Retention
We retain your Order Information for our records unless and until you request its deletion.
Changes
We may update this Privacy Policy periodically to reflect changes in practices, legal requirements, or other operational needs.
Minors
The Site is not intended for individuals under the age of 18 years.
Contact Us
For questions, requests, or complaints regarding your privacy, please contact us via:
📧 info@craftandpaw.com
📬 Craft & Paw, [Insert Mailing Address – if applicable]